Shipping and delivery
Shipping costs
Shipping costs for any order in Italy, Germany, Poland, France, Spain, Switzerland, Canada, the United States, the United Kingdom, and Australia are free for our customers. All our products are delivered free to your home. Additionally, there is no minimum order.
Order shipment
Did you find the perfect look on our site? Of course, you want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.
The average delivery times for all our packages are as follows:
- After placing the order, we need 1 - 2 business days to process it. On weekdays, this is one business day, but if the order is placed on Friday evening or over the weekend, it may take a little longer.
- Once processed, the order is shipped and delivery takes an average of 4-6 working days.
Once the order is placed, you will be able to see when your package will arrive after a few days. You will receive your personal tracking code via email, with which you can track your order through our tracking partner. You can see how it works on our Track & Trace page.
To ensure that your order is shipped today, you can always contact us by phone. Our support team will be happy to help you make the right choice.
Use: express shipping speeds up processing but does not guarantee immediate delivery, as it depends on the courier.
Order delivery
When your order is delivered, you can enjoy it! Of course, something can always go wrong. Do you want to change or return a product? Go to this page.
Defective product?
Too bad! Unfortunately, it can happen that the product gets damaged during transport. In this case, we always deliver a new package free of charge the first time and unfortunately we cannot grant a refund. Is the product defective the second time? Then we will fully refund you.
Order something
The ordering process at Stile Viva is very simple. First, go to the product page and add the desired product to your cart. To do this, click on the "Add to cart" button.
"It is important to verify that the correct variants have been selected. If everything is in order, click on the box 'Proceed to purchase'. On the information page, you need to enter the correct address details. Make sure all the information is correct. Once these details have been entered correctly, you can click on the 'Continue shipping' button."
On the "Shipping" page, you can verify the details of the entered address again. Please note that every shipment is completely free. As a token of appreciation for our customers, we always cover the shipping and delivery costs. You can now proceed by clicking on the "Proceed to payment" box.
In the "Payment Options" section, you can choose from various payment methods. On Stile Viva.it, all payment options are SSL encrypted, which means you can always rely on a secure payment environment.
- PayPal
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
Once the correct payment method is selected, you need to click on the "Complete Order" box, after which you will be redirected to the chosen payment method. Follow the instructions on the corresponding page to complete the order. In the unlikely event of any issues with the order, you can always contact us.
Has the package been lost?
If a package is lost or cannot be delivered for logistical reasons, we will always send a new package before proceeding with refunds and returns. If the order has not been received after 60 days from shipping, it can be refunded.
For all other inquiries, contact us.
✉️ - info@stileviva.com
💬 - Frequently Asked Questions
📱 - +31 6 10 09 19 81